Zales Outlet Credit Card

Are you a collector of jewellery seeking an affordable and easy method to buy exquisite pieces? You only need to look at the Zales Outlet Credit Card.

With its plethora of advantages, this credit card gives you the chance to acquire gorgeous jewellery together with exclusive savings and financing choices catered to your need.

This post will address some often asked questions, walk you through the application process, go over the benefits and features of the Zales Outlet Credit Card, and offer advice on how to handle your account. Come on, let’s get started!

In 1924, Zales Jewelers began as one store in Wichita Falls, Texas. Today, almost one century later, the company has over 700 locations across North America and Puerto Rico.

Zales’ Diamond Card is part of the reason the jewelry retailer is so popular. It offers perks like a $50 birthday discount, 10% off repair services and free standard shipping.

With the Diamond Card, you can shop for your purchases online or at Zales stores. Like other credit cards, interest charges apply to balances not paid in full by the end of the month.

Plus, if you don’t get your payment in on time, late payment fees may apply. Here’s how to make your Zales credit card payment.

Zales Outlet

How to Access Zales Outlet Credit Card Login

  • Visit the official Comenity Zales Outlet Credit Card web page
  • You will be redirected to the Zales account center web page of Comenity Bank.
  • Currently the login form is hidden and you can make it visible by clicking the Sign In link located just below the top menu. You will see a login form.
  • In the login form, enter your username and password and press the Sign In button to access your account dashboard page.
  • After login, customers can start using account center services and make a payment on their credit card.

ALSO READ: Cosmoprof Credit Card Login

How to Reset your Zales Outlet Credit Card Login Password

  • If you cannot remember your username or password for your Zales Credit Card account, go to the website and click on the “Sign In” button.
  • In the login window, click on the line “Forgot Username / Password?”.
  • To recover data, you will need to fill in the identification fields: Account Number or Username, ZIP Code or Postal Code, Social Security Number (SSN), Last Four Digits of SSN and click on the “Find My Account” button.

How to Activate/Register on Zales Outlet Credit Card

  • Visit the Zales Comenity web page. There is a Register Now link located at the top right corner.
  • Click the Register Now link to start the registration process.
  • On the next page, enter credit card details such as account number, last four digits of SSN, and zip code.
  • Press the Find my Account button. The account information will be verified. After the verification, customers can complete the rest of the registration steps and create the username and password for their account.

Zales Outlet Credit Card Payment

Pay Online

  • Visit the official Zales Comenity website and log in by using your login credentials.
  • After login, you will see your account dashboard page where you may find a link to pay your card bill or navigate to the payment section.
  • First of all, add a bank account to your Comenity account as a payment method.
  • In the payment form, enter the amount you want to pay from the available options. You can pay the minimum payment amount, full statement amount, or any custom amount.
  • Select your bank account and select a payment date.
  • Review all details and pay your card bill.

Pay by Phone

In case of any issue or any credit card account-related inquiry, Zales customers can call Comenity Capital Bank at 1-844-271-2708 (TDD/TTY: 1-888-819-1918).

Pay by Mail

Payment address:

Comenity Capital Bank; P.O. Box 659819; San Antonio, TX 78265-9119.

Customers must check the Mail instructions written on the monthly statement.

Mobile Banking

Social Links

Zales Outlet Customer Service

Phone: 1-800-701-4169, TDD/TTY 1-888-819-1918.

Mon – Sat: 8:00am – 9:00pm

Sun: Closed

Closed: New Year, Memorial, Christmas, Independence, Labor, Thanksgiving

Live Customer Care hours may vary on holidays. Access automated customer care 365 days a year, 24 hours a day, 7 days a week.


How to avoid the late payment penalty?

It is advised to all customers that they must pay at least the minimum payment before 5 PM Eastern Time (ET) on the due date to avoid any late payment penalty. If a customer doesn’t pay the bill and missed a payment then the required penalty charges and applicable interest will be applied and the total amount will be added in the next billing cycle statement.

What is the late fee customer will pay on their Zales Outlet Credit Card?

The current late fee and returned payment penalty are $30 and $ 41.

If a customer will be charged a late fee the first time then a $30 penalty will be applied. After the first penalty, if there is any other penalty applied then customers will be required to pay a $41 fee.

How can i check my Zales Outlet Credit Card billing details?

Customers will receive their monthly statement paper copy or electronic copy every month. Customers must check their billing statement to find the transaction details and other related information such as payment amount, minimum payment, etc.

Customers will also receive a notification email whenever their statement is available and customers can check their statement through the online account.

An email will be received from so it is advised to add this email address to your email address book. It will help to reach all emails in your inbox.

By Joy Catherine

I'm a seasoned content writer passionate about showcasing the digital transformation of Bharat. With a knack for crafting compelling narratives, I bring the stories of the digital landscape in India to life. Through my writing, I aim to capture the vibrant spirit of Digital Bharat, covering topics that range from technological advancements to the evolving digital culture. Join me on this journey as we explore the exciting intersection of tradition and innovation, and discover the transformative power of the digital era in our incredible nation.

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